Your new instrument is warranted to be free from defects in materials for as long as you (or we) live, from date of purchase to the original retail purchaser, subject to the limitations contained in this warranty.
If at any time this instrument malfunctions as a result of faulty materials Relic Guitars The Hague will repair the defect(s) or replace the instrument, as it deems appropriate in its sole discretion. Relic Guitars The Hague reserves the right to use materials regularly utilized at the time of repair in the event that original materials are no longer available.
This warranty covers the cost of both labor and materials on any repair deemed necessary by Relic Guitars The Hague. Insured shipping to and from Relic Guitars The Hague is the sole responsibility of the purchaser.
THIS WARRANTY DOES NOT COVER:
– Any instrument that has been altered or modified in any way, unless done (or approved) by Relic Guitars The Hague.
– Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.
– The subjective issue of tonal characteristics.
– Any instrument that has been subjected to extremes of humidity or temperature. Normal wear and tear (i.e., worn frets, worn machine heads, worn plating, string replacement, scratched pickguard, or damages to instrument finish for any reason).
We do not accept returns on custom made instruments. Returns on stock models are accepted within 7 days after purchase.
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